Sam Timms and Mercedes Glover
Quality assurance and deliverables
The Technical Team thoroughly test and document our solutions to your needs prior to delivery and beyond.
Sam is our Test Analyst and ensures the quality of the functional changes, bug-fixes and client specific changes made to Jade Star and Self Service.
Mercedes is our Content Developer and brings her creative skills to the team, providing useful and quality content and communication to our customers.
Mercedes carefully creates, verifies and publishes a variety of deliverables such as the Jade Star Release Notes, How To Guides, and training material in a clear and concise way.
Mercedes also updates and maintains the information on this website.